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Practice Management

Study identifies key factors behind missed retina clinic appointments

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A recent cross-sectional study highlighted the importance of patient demographics and appointment characteristics in predicting no-shows at a retina subspecialty practice.

Researchers analyzed data from over 14,000 appointments scheduled between September 2020 and September 2021 and found a no-show rate of 5.5%.

The study found that younger patients were significantly more likely to miss appointments compared to older age groups. Men also had a higher likelihood of missing appointments than women. Other contributing factors included fall scheduling, morning appointment times, and specific visit types, particularly 6-month follow-ups, new patient referrals, and returning re-referrals.

Reference
Abbas K, Abdulrahman M, Abbas AF, et al. Patient and appointment characteristics associated with no-shows at a multicenter retina ophthalmology practice. Can J Ophthalmol. 2025;S0008-4182(25)00214-5. doi: 10.1016/j.jcjo.2025.04.012. Epub ahead of print. PMID: 40367984.

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